Q: What is ChildCareCity.com?

A: ChildCareCity.com was designed to be both an advocate and resource for parents who are in search of a quality child care provider. ChildCareCity.com understands the concerns most parents have when deciding whether a provider will meet or exceed their expectations and whether or not the provider will ultimately be the right fit for their child.  There are many factors parents must take into consideration when deciding on their options for child care.

Q: How much does it cost to join?

A: There is no fee to become a member.  It's Free!

Q: Why should I become a member of ChildCareCity.com?

A: As a member of ChildCareCity.com parents and families will have access to “real time” information, reviews and ratings on child care providers nationwide.Having access to this information can been an invaluable asset, when it comes to the safety and security of your children.

Q: How do I use ChildCareCity.com?

A: It’s simple. Just click to become a new member. Welcome aboard!

Q: Why would I use ChildCareCity.com when I can just ask my neighbors and friends for recommendations?

A: Recommendations from your fiends and family are great, but may not include all of the information that you need to make a confident decision when it comes to who is really watching your children. Access to the information on ChildCareCity.com will give you reviews and ratings from parents and families from their own personal experiences.

Q: How is the information on ChildCareCity.com different from what my State Agency offers?

A: Your State Agency is a great resource and helps to make sure daycare centers and in home providers maintain their compliance with their State’s Standards and Requirements. Unfortunately, this is just not enough. Just because a facility is licensed, doesn’t necessarily mean that it is safe or that the provider has your child’s best interest in hand. Did you know that only 11 states require background checks for daycare providers? ChildCareCity.com is a great way to reach out to other parents and families with children to view and share experiences positive and negative with other families.

Q: Will ChildCareCity.com protect my privacy and identity?

A: Absolutely! Please take a moment to review our Privacy Policy. Our goal is to ensure your privacy and identity is always safe. Child care providers will never know the identity of our members and ChildCareCity.com will never sell your information.

Q: Should I rely on ChildCareCity.com ratings as my only resource for childcare information?

A: Information is knowledge. ChildCareCity.com is designed to be an advocate and resource for parents and families nationwide. We hope that we will become your one stop shop for information regarding childcare. Of course, please understand the information presented on our website is to be used as a guide; to offer additional information and knowledge. The reviews and ratings posted on the site are based on the experiences and opinions of parents and families nationwide. Please visit our Terms of Service for further details.

Q: What if my provider is not listed?

A: That is o.k. If your provider is not listed, you will be invited to create a listing for your provider.

Q: What if I forgot my username and password?

A: No problem. Just click on the “forgot user name and/or password” link and follow the instructions provided.